In order to register please click on the “Register Now” button on this webpage. We will then process your registration and contact you by email with more information.

For questions regarding cancellation, please refer to our Terms and Conditions found here: https://prorometours.com/terms-conditions/

Hotels

While on your pilgrimage you will be staying at the following hotels. More information regarding these hotels is forthcoming.

1. Hotel Casafrassi Wine Resort in Siena
2. Hotel Cenacolo in Assisi
3. Hotel Valle Rossa in San Giovanni Rotondo
4. The Crowne Plaza in Rome

The Meals

Daily breakfast and either lunch or dinner are included in the tour package. Your meals have been pre-arranged and selected by ProRome. Beverages other than water are not included.

Tip: If you are allergic to something simply inform the tour director at the beginning of the trip. 

There are no dietary restrictions. Vegetarian or vegan, gluten-free or celiac, we work only with restaurants and caterers who have ample options for you.

Regarding health, please review a clause from our Terms and Conditions.

ProRome Tours expects you to make a realistic assessment of your health. All Participants are expected to be in active good health, to enjoy traveling as part of a group, and to be ready to experience cultural differences with grace. Walking and climbing stairs are required in many hotels and airports, to board the aircraft, and as part of many excursions. Prior to traveling, we highly recommend visiting your personal physician for a check-up, so that you may discuss your ability to participate in this type of journey. For the latest recommendations on specific health precautions for the areas you will visit, consult your physician and the Centers for Disease Control. Any physical condition requiring special attention, diet, or treatment should be reported in writing when the reservation is made. We will make reasonable efforts to accommodate Participants with special needs; however, we cannot accommodate wheelchairs. If you require a slower pace, extra assistance, or the use of a cane or walking stick, arrangements will be made for private touring at each destination, if necessary, at the discretion of our Tour staff. Any extra cost for such arrangements will be the responsibility of the Participant. If you would like to forgo some of the scheduled sightseeing to rejuvenate and relax, please feel free to do so at any time.

If you are calling from an American phone number, you must dial the international “dial out” code first, which is “00”, or simply the “+” symbol. You must then dial the country code (USA is 1, Italy is 39), followed by the number. 

NB – Remember to CONTACT YOUR SERVICE provider a few days before the trip and activate international calling on your phone.

The following scenarios are typical “crisis” situations that may occur while on tour Italy and how to best prevent and manage them. Please read. If you would like to read our full plan please download it here: https://prorometours.com/wp-content/uploads/2021/01/ProRome-Crisis-Management-Plan-.pdf. 

You Get Lost

This is a common occurrence. First of all, stay put. Most folks who get really lost do so by running in the wrong direction! Your tour manager will find you if you stay put. If you have a cell phone, please call your tour manager, or any other group member you may be in contact with. If you cannot dial “+” on your phone, dial “00” followed by “1”, followed by the number. If after 30 minutes you are unable to reach your tour manager and cannot find the group, proceed to the nearest Taxi stand and have a cab take you back to the hotel. The hotel address can be found below. If you do not see a cab stand nearby, enter the nearest hotel and ask the concierge to call you a cab. Upon arrival at the hotel please call your tour manager and let him know that you have returned to the hotel. 

You Lose Your Phone, Wallet or Passport 

Nine times out of ten, this can be prevented. Theft is not uncommon in Rome, so remember to keep your valuables as protected as possible. Fanny packs under the shirt are ideal. If you use a purse or backpack, hold it in front especially in crowds. Be aware of your surroundings and keep an eye on those around you as well. If you do lose your phone, wallet or passport, inform your tour manager immediately. We will then inform the local authorities and say a prayer to St. Anthony! The US embassy in Rome can turn around new passports within a few hours, but expect a hefty fee – 500 euro!

You Get Injured 

Again, nine times out of ten we can prevent personal injuries by following rules and guidelines that are put in place. That includes never standing while the bus is moving, only crossing the street at crosswalks, and wearing sturdy walking shoes and keeping your eyes on the road. If you do experience an injury, inform your tour manager immediately. If necessary, we will arrange emergency transportation to the nearest hospital for care.

Dehydration and Fatigue

It is crucially important to begin hydration at least three days prior to departure, and to increase your electrolyte intake as well. Touring in autumn can be deceiving, because while you may not feel thirsty in 60 degree weather, your body will nonetheless require lots of water. Always carry a water bottle with you. If you do experience dizziness, a fever or sudden fatigue, notify your tour manager immediately and sit still. If necessary, we will arrange emergency transportation to the nearest hospital for care.